When you connect your iPhone, iPad or iPod touch to your computer and see ‘Trust This Computer?’ prompt on the device, make sure you tap on ‘Trust’ as shown in the screenshot below.Īpple Mobile Device Support, Service and USB Driver:Ĭheck to see if Apple Mobile Device Support is installed from Control Panel > Uninstall a program. Navigate to Settings (WinKey+I) > Update & security > Windows Update and make sure your computer is up to date with all Windows updates installed. If you’re having issues installing it, follow our guide here on how to install iTunes on Windows 10 the right way: iTunes Won’t Install On Windows 10? Here’s How To Fix It. Make sure you have this latest version installed. Install / Reinstall latest version of iTunes:Īs of this writing, version 12.2.1.16 is the latest version. If you haven’t already, try to connect your iOS device on a different USB port to see if this fixes the problem. Try a different USB port on your computer: First and foremost, reboot both your iOS device and your computer and then connect to see if this solves the problem.
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